Privacy policy
SPACE SOUVENIR (hereinafter "we" or "our company") considers the protection of customer personal information to be an important responsibility, and has established the following Privacy Policy. By using our services, you are deemed to have agreed to this policy.
Personal Information We Collect
SPACE SOUVENIR may collect the following personal information when you visit, use, purchase, or otherwise interact with our services:
- Contact information: Name, address, billing address, shipping address, phone number, email address
- Financial information: Credit card number, payment information, transaction details
- Account information: Username, password, various settings
- Transaction information: Products viewed, purchased, returned, or exchanged; past transaction history
- Device information: IP address, browser information, device identifiers
- Usage information: How, when, and where you access our services; navigation history
- Communications with us: Inquiries to customer support
How We Collect Personal Information
We may collect personal information through the following methods:
- Directly from you: When you create an account, use our services, or contact us
- Automatic collection: Through cookies and similar technologies, automatically collected from your device
- From service providers: From entities we engage for specific technologies
- From partners and third parties: From our business partners and other third parties
How We Use Personal Information
We use the personal information we collect for the following purposes:
- Service provision, customization, and improvement: Order processing, shipping arrangements, account management, returns and exchanges
- Marketing and advertising: Promotional notices via email, social media, etc. (you may unsubscribe at any time)
- Security and fraud prevention: Account authentication, fraud detection and response
- Customer communication: Customer support, important notifications
- Legal compliance: Compliance with applicable laws and enforcement of terms of service
Disclosure of Personal Information
We may disclose your personal information to third parties in the following cases:
- Vendors and contractors necessary for service provision (payment processing, shipping, data management, etc.)
- Marketing partners: For personalized advertising
- Based on your instructions or consent
- Compliance with legal obligations: Response to legal procedures such as subpoenas or search warrants
- Business transfer: In connection with mergers, acquisitions, or other business transactions
Relationship with Shopify
This service is hosted by Shopify, and we may share your information with Shopify to provide the service. For details on how Shopify uses your personal information, please see the Shopify Consumer Privacy Policy.
Cookies
Our service uses cookies and similar technologies to improve the experience. You may disable cookies through your browser settings, but some features may become unavailable.
Security of Personal Information
We implement appropriate security measures to protect your personal information, but no security measure is completely foolproof. Please use secure communication methods for sensitive information.
Personal information retention periods are determined based on purposes such as account maintenance, service provision, legal compliance, and dispute resolution.
Your Rights
You may have the following rights regarding personal information we hold:
- Right of access: Request access to personal information we hold
- Right to deletion: Request deletion of personal information
- Right to rectification: Request correction of inaccurate information
- Right to data portability: Request a copy of your personal information
- Marketing opt-out: Unsubscribe at any time via the link in our emails
To exercise these rights, please contact us via the Shopify Privacy Portal or our inquiry form.
Children's Privacy
Our service is not directed at children, and we do not intentionally collect personal information from individuals under 16. If you are a guardian and discover that your child has provided personal information, please contact us via the inquiry form.
Changes to this Privacy Policy
This Privacy Policy may be updated from time to time for operational, legal, or regulatory reasons. Revised versions will be posted on this website with an updated last-modified date.
Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us via the inquiry form or at info@space-souvenir.com .
Effective date: April 1, 2026 | Last revised: May 19, 2026